Privacy Policy

How we protect and use your personal information

Effective Date: August 6, 2025

Introduction

Welcome to Reina del Atlas ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bakery.reinadelatlas.org (the "Site") or make purchases from us.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

We collect several types of information from and about users of our Site, including:

Personal Information

  • Contact details (name, email address, phone number)
  • Shipping and billing addresses
  • Payment information (credit card details processed through secure payment processors)
  • Order history and preferences
  • Account credentials if you create an account with us

Non-Personal Information

  • Browser type and version
  • Time and date of visit
  • Pages visited and time spent on pages
  • IP address and general location information
  • Cookies and tracking technologies data

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders
  • To communicate with you about your orders, account, or inquiries
  • To improve our products, services, and website experience
  • To personalize your experience and provide content and product recommendations
  • To prevent fraud and enhance security
  • To comply with legal obligations
  • For marketing purposes (with your consent where required)

How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With third parties who perform services on our behalf (payment processing, shipping, marketing, etc.)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: For any other purpose disclosed when you provide the information

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and login information
  • Analyze site traffic and usage patterns
  • Deliver targeted advertisements (if you consent)
  • Improve site functionality

You can control cookies through your browser settings, but disabling them may affect your experience on our Site.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure storage with access controls
  • Regular security assessments
  • PCI compliance for payment processing

However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data under certain circumstances
  • Opt-out: Opt-out of marketing communications
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data to another service

To exercise these rights, please contact us at privacy@reinadelatlas.org.

International Data Transfers

As we operate in multiple countries, your information may be transferred to and processed in countries other than your own, including Morocco and Spain. We ensure appropriate safeguards are in place for these transfers.

Children's Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our Site with an updated effective date. Your continued use of the Site after such changes constitutes acceptance of the new policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@reinadelatlas.org
  • Mail: 14 Calle Carmen, Zaragoza, Spain
  • Phone: +34 642142018