Terms of Service

Our terms and conditions for using our website and services

Effective Date: August 6, 2025

Introduction

Welcome to Reina del Atlas ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website bakery.reinadelatlas.org (the "Site") and any products or services purchased through the Site.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Site.

Eligibility

To use our Site and services, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into a binding contract
  • Reside in a country where we offer our products

Products and Orders

Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Pricing

Prices are shown in Euros (€) and include VAT where applicable. Shipping costs are additional and will be displayed during checkout.

We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Errors in product descriptions or pricing
  • Suspected fraudulent activity

Payments

We accept various payment methods including credit/debit cards and PayPal. All payments are processed through secure third-party payment processors.

You agree to provide current, complete, and accurate payment information. You authorize us to charge your selected payment method for the total amount of your order.

Shipping and Delivery

We ship to select countries. Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery.

You are responsible for providing accurate shipping information. We are not responsible for delays due to incorrect addresses or customs clearance.

Returns and Refunds

Due to the perishable nature of our products, we generally do not accept returns. Refunds or replacements may be offered at our discretion for damaged or defective products.

To request a refund or replacement, contact us within 3 days of delivery at contact@reinadelatlas.org.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other security breach.

Intellectual Property

All content on our Site, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws.

You may not use, reproduce, or distribute any content from our Site without our express written permission.

User Conduct

You agree not to:

  • Use our Site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our Site
  • Use our Site to harass or harm others

Disclaimer of Warranties

Our Site and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our Site will be uninterrupted or error-free.

While we take care in preparing our products, we cannot guarantee they will meet all dietary requirements or be free from allergens.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.

Our total liability for any claim related to our Site or products shall not exceed the amount you paid for the product(s) in question.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these Terms or your use of our Site.

Changes to Terms

We may modify these Terms at any time. The updated version will be posted on our Site with a new effective date. Your continued use of our Site constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law principles.

Contact Us

If you have any questions about these Terms, please contact us:

  • Email: legal@reinadelatlas.org
  • Mail: 14 Calle Carmen, Zaragoza, Spain
  • Phone: +34 642142018